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Online Medical Consultation for Tourists & Visitors in Sweden

1595 SEK | Online consultation

Your request is reviewed before payment to determine whether your case can be managed online.

English-speaking doctor for international visitors, tourists, students and people working or staying temporarily in Sweden. The service provides travel medicine advice, prescription renewals, medical certificates and online assessment of selected non-emergency medical conditions.

No Swedish personal identity number or BankID is required. Your request is reviewed first to determine whether your case is suitable for an online consultation. A valid ID is required for the consultation, and a passport is preferred. The service is intended for non-emergency medical concerns and situations where digital assessment is appropriate.

Start your request (takes about 3–5 minutes)

Price: 1595 SEK | Format: Digital consultation (chat or video)

Who is this service for?

This service is intended for international visitors, tourists, students and people working or staying temporarily in Sweden who need help with a medical issue that may be suitable for digital assessment.

Examples include:

  • Prescription renewals
  • Urinary tract infections (UTI)
  • Mild eye infections
  • Minor skin infections
  • Eczema flare-ups
  • Insect bites
  • Traveller’s diarrhoea
  • Motion sickness
  • Travel-related medication questions
  • Other selected conditions suitable for digital assessment

How to see a doctor in Sweden without BankID

Many international visitors, tourists, students and people working or staying temporarily in Sweden do not have a Swedish personal identity number (personnummer) or BankID, or do not have access to subsidised healthcare in Sweden. This service is designed for these situations.

You can submit your request online. If your request is suitable for an online consultation, you will be contacted by email or phone depending on the case. A valid ID is required for the consultation, and a passport is preferred.

This service is not suitable for:

  • Medical emergencies
  • Severe illness
  • Conditions requiring physical examination
  • Long-term follow-up
  • Complex diagnostic investigations
  • Sick leave certificates
  • Insurance matters

How it works

Step 1

Submit your request. No payment is required at this stage.

Step 2

Your request is reviewed to determine whether online care is suitable.

Step 3

If suitable, you will receive information about the next steps and payment.

Need in-person care?

If your condition requires a physical examination or further investigation, please contact a local healthcare centre (vårdcentral) or urgent care clinic.

For severe illness or medical emergencies, call 112 or visit the nearest emergency department.

Need medical help during your stay in Sweden?

FAQ

Can I see a doctor in Sweden without BankID or a Swedish personal number?

Yes. The service is fully digital and designed for patients who do not have a Swedish personal identity number (personnummer) or BankID, or who do not have access to subsidised healthcare in Sweden.

Do I need identification?

Yes. A valid ID is required for the consultation. A passport is preferred.

How quickly can I get help?

Requests are usually reviewed the same day during opening hours. Monday–Friday 09:00–17:00 and Saturday 09:00–12:00.

Can all medical conditions be assessed online?

No. This service provides digital care for minor, non-emergency health concerns. We can help with conditions that are suitable for remote assessment, such as mild infections (including urinary tract and eye infections), skin rashes, allergies, general medical advice, and prescription renewals. Some symptoms and medical conditions require a physical examination or urgent medical attention and therefore cannot be managed through this service.

How do I get a medical prescription in Sweden as a tourist?

When medically appropriate, prescriptions can be issued in accordance with Swedish regulations.

How to collect your prescrition:
For patients who do not have a Swedish personal identity number (personnummer) or are not registered as residents in Sweden, the digital prescription may need to be sent to and collected at a specific physical pharmacy.

Please note that I do not prescribe narcotic drugs through this service.

How do I pay?

Payment is made securely by credit or debit card. No Swedish bank account, BankID or Swish is required.

Can I use travel insurance?

You may be able to claim medical expenses through your travel insurance, depending on the terms of your insurance policy. Please contact your insurance provider directly for information about coverage and reimbursement.

Responsible: Annica Hilbert, Licensed Physician

Profilbild för Annica Hilbert

I am a physician trained at Lund University and licensed by the Swedish National Board of Health and Welfare. I have worked in Swedish primary care since 2013. Sundets Läkare is a registered healthcare provider in Region Skåne and is authorized to provide healthcare throughout Sweden. The practice is regulated by the Swedish Health and Social Care Inspectorate (IVO) and holds professional liability insurance through Folksam.

Through Sundets Läkare, I help people staying in Sweden with medical advice, travel medicine, prescriptions and medical certificates. The service is particularly designed for people who do not have a Swedish personal identity number or BankID, or who do not have access to subsidised healthcare in Sweden.

Do you have questions about the service?
If you have questions about the service or are unsure whether it is suitable for your situation, you can submit a free enquiry here.

Disclaimer: The information on this website is intended for general informational purposes only and does not replace an individual medical assessment.

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